Support system updated. Artificial intelligence support was added, the ability to add and remove users from requests was introduced, and support for creating transcripts for interviews was provided.
Bu güncelleme ile birlikte destek sistemi daha güçlü ve yönetilebilir hale getirildi. Otomatik yanıtlar, kullanıcı yönetimi ve görüşme kayıtları gibi kritik özellikler tek bir akışta toplandı.
Destek taleplerinde yapay zeka destekli otomatik değerlendirme ve yanıt mekanizması eklendi. Bu sistem, sık sorulan sorulara hızlı geri dönüş sağlar ve destek ekibinin yükünü azaltır.
Açık bir destek talebine kullanıcı ekleme veya çıkarma imkanı getirildi. Böylece ekip içi iş birliği gerektiren durumlarda ilgili kişiler aynı talep üzerinde birlikte çalışabilir.
Destek görüşmeleri için transcript oluşturma desteği eklendi. Talep kapatıldığında, yapılan yazışmalar düzenli bir kayıt halinde saklanabilir ve gerektiğinde tekrar incelenebilir.
Bu geliştirmeler sayesinde destek süreçleri daha şeffaf, izlenebilir ve verimli hale gelir. Hem kullanıcılar hem de destek ekibi için iletişim daha net ve düzenli bir yapıya kavuşur.
Destek, otomasyon ve yapay zeka tarafındaki geliştirmeleri tarih sırasına göre paylaşmaya devam edeceğiz.
“The support team is really fast and takes care of everything necessary.”
“It is a software company in Türkiye that is seriously considered and takes suggestions into consideration.”
Manage from a single panel with Zonely
Zonely brings together game servers, digital hosting infrastructure, your store and community in a single management panel.
Use a single store for software licenses, game bundles and cosmetics.
Look in detail →Users can add the products to the cart and purchase them with one click.
Look in detail →Manage licenses based on domain and IP, define special Discord roles and site badges based on product sales.
Look in detail →Define CSS-powered badges, colorful names, and flexible permission sets for authorities.
Look in detail →Automatically send sales, credit top-ups, giveaways, support requests and announcements to Discord channels.
Look in detail →Let your visitors and members connect to the live support line, open a user-specific conversation and manage the entire process from a single panel.
Look in detail →Add FAQ and guide articles to the support center, allowing users to get help from each other in the consultation area.
Look in detail →Give surprise prizes to your players and keep the community constantly active with Raffles, Pick and Win and Spin Win.
Look in detail →When installing Zonely, configure the database, domain name, payment and Discord settings step by step without any errors.
Look in detail →Price in different currencies, receive secure payments with PayTR and sell to players around the world.
Look in detail →Schedule upcoming updates, major maintenance, and new features on the calendar and share transparently with your community.
Look in detail →Change all thematic settings, including tone colors, background images, and login mode, in a few clicks from the Zonely panel.
Look in detail →Make your host and brand more visible by managing page titles, descriptions and social preview images.
Look in detail →Arrange the order and structure of your menus with drag and drop, and redirect specific URLs to the page you want with route filters.
Look in detail →Maximize account security and content protection with Google Authenticator, Cloudflare Turnstile and DMCA support.
Look in detail →Examine management panel logs, undo wrong actions and see who took critical actions and when.
Look in detail →Take panel and database backups and restore them with a single click when necessary.
Look in detail →Access the extensive API library with your keys and turn additional modules and plugins on and off as per your needs.
Look in detail →Address a global audience with unlimited language support and showcase your videos and showcase content in Zonely.
Look in detail →Put the management panel at the center of your daily workflow with operations such as reordering, copying, bulk deleting and sending credit.
Look in detail →Manage your in-game economy with the Credit and Gold Bank.
Look in detail →Reward players who vote, rank your servers in the list and show your premium users at the top.
Look in detail →Be part of our active community for management and tips.
Blog
Shares, announcements and short notes about Zonely are here.
Discover all blog posts ># Template System Improvements - Errors occurring during SFT...
- Updated the backend flag structures and expanded post data...
# Bug Fixes, New Features, and Editor Update - Fixed the is...
Errors in the language system, file management and media areas...
Interface components, menu editing areas and language system...
Artificial intelligence support bot has been activated. Automatic evaluation...
Animations section has been added to theme settings. Page loading...
New documentation for license control and encryption processes...
New documentation has been prepared for LuckPerms integration. K...
Usernames are included in the avatars in the recently registered section.
Support system updated. Artificial intelligence support added, upon request...
During Discord account matching, some users' roles and identities...
New authority (role) system has been added. Roles are now temporary or temporary.
Identity module documentation has been updated. Recompile the module...
The sending problem in application forms has been fixed...
Discord webhook system added. Advanced webhook editor provides...
Smooth scroll support added. Scroll secret...
Update email address during email verification...
2-factor authentication (2FA) system added. Users account...
BirFatura and Paraşüt integration plugins were added to the system...
An important issue has been fixed. Name and surname in the credit loading section...
On the Discord side, user ID is placed at the beginning of user names.
A new era has begun at Zonely. With automatic installation system...
“I give it 10 out of 10. This many features are not even available in other software.”